Refund policy

Beaded Jewellery 

Due to the nature of products we do not offer refunds on any beaded jewellery but if there are any issues with product on arrival please contact me via email on admin@thespottyrose.com.au

Clothing 

Refunds

We only provide refunds on faulty items.

Returns must be made within 14 days of purchase for online purchases and 7 days for in store purchases.

Item must be in original condition with tags attached.

All items will be photographed before dispatch for comparison.

Returns 

It is your responsibility to arrange delivery back to The Spotty Rose at your own cost unless item is faulty.

Returns must be made within 14 days of purchase for online purchases and 7 days for in store purchases.

Item must be in original condition with tags attached.

 

Exchange 

Clothing must be in original condition with tags still attached.

You may exchange for a different size or colour with all delivery charges at your own cost. 

Returns must be made within 14 days of purchase for online purchases and 7 days for in store purchases.

We do not offer refund or exchanges on sales items unless the product is faulty. Please choose carefully on these items and if you have any questions regarding sizes please email us at any time. 

All items will be photographed before dispatch for comparison.

Contact: admin@thespottyrose.com.au